Manage A Reservation:

Rental Terms & Conditions

The following TERMS & CONDITIONS need to be accepted in order to make a rental

 

DRIVERS QUALIFICATIONS

Drivers must be 22 years of age and over, with minimum of 4 years driving experience and must produce a valid drivers licence free from endorsement. Only drivers approved and authorised by Elite Car Hire (Pvt) Ltd may drive the vehicle. Any unauthorised driver renders the Insurance cover null and void.

 

COLLISION DAMAGE INSURANCE

Insurance cover can be obtained for any accident damage by taking out a collision damage waiver at the rate specified. This will provide a comprehensive cover, excluding the excess liability for any damage caused to the vehicle in an accident. The excess liability charge printed on our tariff sheet is due and payable by the hirer in all instances for any damages whatsoever. The renter will be liable for full loss and/or damage to the vehicle in the event of an accident occurring where no other party is involved and/or the accident may be the result of Negligence. No insurance policy provides coverage for accident damage and any loss caused through reckless, malicious, negligence and criminal action on the vehicle. Any unauthorised driver renders all the insurance null and void, and the renter will be responsible for any loss and/or damage. The insurance does not damages and/or losses to the vehicle caused by civil unrest or riots. Damages and/or losses caused through civil riots and unrests will be charged to the hirer’s account. The CDW insurance does not cover loss or damages to the vehicle as a result of Hijacking. The Hirer will be responsible for the costs of replacement and any losses incurred as a result of the Hijacking of the Motor Vehicle.

 

THEFT LOSS WAIVER

The Theft Loss Waiver covers the vehicle in the event Theft of the Motor Vehicle. In the event the Theft Loss Waiver is not taken by the Hirer, the Hirer will be responsible for the Replacement of the vehicle plus any loss of use until such time as the vehicle is replaced or paid for in full.

 

LOSS OF USE

In the event the Hirer is found to be negligent or drove without due care in an accident, or in the event an accident occurred where there is no other vehicle involved, the Hirer will be responsible for the repairs and or replacement of the vehicle, and will charged a loss of use for the vehicle on a daily rental basis until such time as the vehicle has been repaired or replaced.

 

USE OF VEHICLES ON UNSURFACED ROADS

This will be at the renter's risk and the renter shall be charged for all damages, repairs, replacement and towing costs resulting for the usage on such roads.

 

EXTENSION OF RENTAL

The period outside the contracted dates are without insurance and in breach of the hire contract, and unless notified in writing the hirer will be responsible for any loss and/or damage caused to the vehicle.

 

RATES

Rates are charged on a 24-hour basis, and are calculated from time of collection. All rates are exclusive of 15% VAT, 2% Government Tourism Levy and 5% Airport Surcharge

 

CREDIT CARDS

We welcome Visa, American Express and MasterCard.

 

SPEEDOMETER

All speedometers are sealed and checked before every hire, and if found to be tampered with upon termination of the contract a minimum of 600 kilometres per day will be charged.

 

CHAUFFEURS

Chauffeurs are available at the rate of as printed on our tariff sheet and are charge on a daily or hourly basis. Any Overtime, Accommodation and any Allowances where applicable, will be charged to the hirer’s Account.

 

DROP OFF CHARGES

Special arrangements can be made to drop off vehicles at any of our branches for a nominal charge, and vehicles must be dropped off during our normal working hours unless otherwise arranged.

 

LONG TERM RENTAL RATES

Special rates can be arranged for long term hire/rentals and are applicable upon request.

 

TRAFFIC VIOLATIONS

The hirer will be responsible for any and all traffic and/or parking violations, during the term of the hire contract. And we reserve the right to charge the relevant charges or fines on the Hirer’s Credit Card or Account. A Penalty will be imposed on traffic violations which are not settled.

 

VALET / CLEANING

A valet service fee may be levied on vehicles returned in a soiled or unclean state.

 

FUEL

Vehicles are delivered with a full tank and the renter will pay for a refill upon termination.

 

HOURS OF SERVICES

Vehicles returned out of the normal hours of service will not be accepted and the liability will remain upon the Hirer until the vehicle has been surrendered and signed for by one of our official consultants or representatives.

 

EMERGENCY BREAKDOWN

In case of any Emergency 24 hours a day, please call our 24-Hour Emergency HOTLINE on:  748238 or 0712 780 922 or 0777 477 235